ONLINE with certified trainer Leah Boyd
SCHEDULE
This class will meet online on three consecutive days and is geared to feedback in professional settings: workplaces and any type of organization.
ALL TIMES ARE EASTERN TIME ZONE
Sept 9-11, 2024 9:30 - 12:00 daily
We rely upon each other for helpful information about how we show up in the world, where our skills could use improvement, what our impact is and more.
What comes to mind when you think about feedback?
I used to have a love/hate relationship with feedback. The idea of helpful information sounded good in theory. I wanted information about how my words and actions affect others and the larger whole. I also wanted to be able to share with others how their words and actions affected me. In addition, I wanted to receive information that could help me improve my effectiveness and to know how I’m measuring up. And yet, just considering giving or receiving feedback, my jaw would clench and I’d brace myself for something unpleasant.
Many of us have experienced the world of feedback as uncomfortable terrain that we are navigating without a map. So let’s demystify it! In this training I will share a map complete with skills that can help feedback be useful and supportive whether we are on the giving or the receiving end of the equation.
In this interactive 7.5 hour training participants will explore the basic skills giving feedback and how to ask for the feedback we would like to receive.
Unpacking what makes feedback challenging, especially in professional settings
Learning and practicing 3 types of feedback
Learning the components of skillful feedback
Becoming aware of and asking for the type of feedback we would like
Distinguishing sharing feedback from expressing triggers
Practicing skills learned
Rooted in the basics of Nonviolent Communication, this training will also include concepts introduced in the book Thanks for the Feedback, by Sheila Heen & Douglas Stone interpreted through the lens of NVC. And we will touch upon concepts shared by neuroscience educator Sarah Peyton that help us understand some of the neurobiology present in feedback conversations. Giving and Receiving Feedback skillfully can increase trust, collaboration and effectiveness.
All are welcome, though some familiarity with
Nonviolent Communication will be helpful.
TO REGISTER ONLINE
OR REGISTER BY MAIL:
If you prefer to register by mail, send your check made out to Clarity Services, LLC to: Leah Boyd, 51 Jordan Rd, Buckfield, ME 04220. Please include the title and date of the training, name, email, phone and confirmation that you have attended a minimum of a Level 1 NVC training.
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Would you like to help sponsor participants who at this moment have less financial means? Please feel free to contribute any amount here or by mailing a check to Clarity Services, 2807 Atlantic Highway, Lincolnville, ME 04849 with a note that state that this is a contribution.